Shipping Policy

At TosamMart, we are committed to delivering quality products to our customers as quickly and reliably as possible. Please review our shipping information below.

📦 Order Processing Time

Orders are processed within 1–3 business days

Orders are not processed or shipped on weekends or public holidays

During high-volume periods (sales or holidays), processing times may be slightly extended

🚚 Shipping Time

Estimated delivery times based on location:

United Kingdom: 5–12 business days

Europe: 7–15 business days

United States & Canada: 7–15 business days

Other International Locations: 10–20 business days

Please note: Delivery times are estimates and may be affected by customs clearance, carrier delays, or peak seasons.

🌍 Shipping Locations

We currently ship to:

United Kingdom

Europe

United States

Canada

Selected international countries

If your country is unavailable at checkout, please contact us before placing your order.

💰 Shipping Costs

Shipping fees (if applicable) are calculated at checkout

Any promotions offering free shipping will be clearly stated on the product page or during checkout

📮 Tracking Information

Once your order has shipped, you will receive a tracking number via email

Tracking information may take 24–72 hours to update after dispatch

❗ Customs, Duties & Taxes

Customs duties, import taxes, or fees (if applicable) are the responsibility of the customer

TosamMart is not responsible for delays caused by customs processing

📦 Lost or Delayed Packages

If your order:

Has not arrived within the estimated delivery timeframe, or

Shows no tracking updates for an extended period

Please contact us at:

📧 support@tosammart.com

Our support team will be happy to assist you.

📞 Contact Us

For any shipping-related questions, please contact:

📧 Email: support@tosammart.com

🌐 Website: https://tosammart.com